Genpio pricing
Genpio Premium and Basic plans with published prices, from 60 to 700+ stream hours a month. Monthly and yearly rates, what each tier includes, and how to book a demo.
Genpio is priced by the stream hour, in two tiers. Premium Starter is 60 hours a month for $900, Growth is 240 hours for $3,360 and Scale is 500 hours for $6,500, each with the whole stock avatar and public voice catalogue. Basic sells the same hours for less, from $720 a month, with a smaller set of avatars and voices and without analytics or multilingual streams. Above 700 hours a month it is Enterprise, priced with sales.
How are the plans priced?
Stream hours are the billing unit, and each plan is a set number of them a month at a published price. Every plan comes in two tiers, Premium and Basic, which differ in what is included rather than in the hours. That is the whole price list.
| Plan | Stream hours a month | Premium, monthly | Basic, monthly |
|---|---|---|---|
| Starter | 60 | $900 | $720 |
| Growth | 240 | $3,360 | $2,640 |
| Scale | 500 | $6,500 | $5,000 |
| Enterprise | 700+ | Contact sales | Not offered |
Yearly is 12 months at the monthly price, on either tier. Paying up front is neither marked up nor discounted. What a year buys on Premium is free cloned voices and custom avatars, set out under Monthly or yearly.
Stream hours are counted per platform. One hour live on TikTok, Shopee and YouTube at the same time spends three of them, not one.
Every price on this page is in US dollars, which is the reference price. Pay in another currency and you are billed in that one instead, at the amount shown on the pricing page before you commit, with a tax-compliant invoice for your country.
Premium or Basic: which one fits me?
Premium is the whole product. Basic is the same stream hours at a lower price, for a seller with a small catalogue who needs only a few avatars and voices, streams in one language at a time and can do without the analytics.
| Premium | Basic | |
|---|---|---|
| Stock avatars | All 100+ | 3, 5 or 7, by plan |
| Public voices | All 600+ | 3, 5 or 7, by plan |
| Storage | 250, 1,000 or 5,000 MB, by plan | 100, 200 or 500 MB, by plan |
| Products in your library | 50, 500 or 1,000, by plan | 10, 20 or 30, by plan |
| Team seats | Unlimited | 1 |
| Real-time analytics and a report after every session | Included | Not included |
| Several languages in one stream | Included | Not included |
| Free cloned voices and custom avatars on a yearly plan | Included | Not included |
| Enterprise above 700 hours | Available | Not offered |
Everything else is the same on both tiers: the platforms, the automatic replies, the AI scripts and the policy check, unlimited AI Agent tokens and the GPUs.
What does each plan include?
Starter
60 stream hours a month. One channel, live most days. On Premium it includes 250 MB of storage, 50 products, every stock avatar and every public voice, and a yearly plan also brings 3 cloned voices, free and yours to keep. Custom avatars start at Growth. On Basic it includes 100 MB of storage, 10 products, 3 stock avatars and 3 public voices.
Premium $900 a month or $10,800 a year. Basic $720 a month or $8,640 a year
Growth
240 stream hours a month. Several channels running all week, or one channel live around the clock. On Premium it includes 1,000 MB of storage and 500 products, and a yearly plan also brings 5 cloned voices and 1 custom avatar. On Basic it includes 200 MB of storage, 20 products, 5 stock avatars and 5 public voices.
Premium $3,360 a month or $40,320 a year. Basic $2,640 a month or $31,680 a year
Scale
500 stream hours a month. A full schedule across every platform you sell on. On Premium it includes 5,000 MB of storage and 1,000 products, and a yearly plan also brings 10 cloned voices and 3 custom avatars. On Basic it includes 500 MB of storage, 30 products, 7 stock avatars and 7 public voices.
Premium $6,500 a month or $78,000 a year. Basic $5,000 a month or $60,000 a year
Enterprise
Above 700 stream hours a month, on Premium only. Hundreds of concurrent streams, storage and catalogue sized with you, as many custom avatars and cloned voices as the work needs, a dedicated account manager, an SLA and a custom API. Priced per contract rather than from the published plans, because at this size the price is one term among many.
Quoted with your contract
Should I pay monthly or yearly?
A yearly plan costs 12 times the monthly price, on Premium and on Basic. There is no annual discount, and that is deliberate: two free months is worth less than what a Premium year actually includes, which is cloned voices and custom avatars, free, and yours to keep rather than rented for the term. A yearly Basic plan carries no bonus.
| Plan | Cloned voices | Custom avatars |
|---|---|---|
| Any plan paid monthly, or any Basic plan | None | None |
| Premium Starter, yearly | 3 | None |
| Premium Growth, yearly | 5 | 1 |
| Premium Scale, yearly | 10 | 3 |
Custom avatars are the sharper difference. No monthly plan includes one at any size, and on yearly they start at Premium Growth. If cloning your own face or your own host matters to the way you sell, a yearly Premium Growth or Scale plan is what does it.
What comes with every plan?
Premium and Basic alike include:
- The GPUs that render your stream, run and maintained by Genpio's specialists, so there is no hardware for you to buy, set up or fix
- The ability to stream to 43 platforms, including TikTok, Shopee, YouTube, Whatnot, Instagram and Amazon
- 85+ output languages
- Unlimited AI Agent tokens
- Real-time comment reading, with a reply generated in under 200ms and spoken on screen in under a second (automatic replies on TikTok, Tokopedia, Shopee, YouTube, Twitch, Kick and Rumble; other platforms are being added gradually)
- Full script control - generate a script, upload your own, or edit either
- The public read-only API and both MCP servers, with no key required
- Tax-compliant invoicing in 80+ countries
Premium adds unlimited team seats, the whole stock avatar catalogue (100+ avatars), the whole public voice catalogue (600+ voices), real-time analytics with a report after every session, and several languages in one stream. Basic includes 3, 5 or 7 stock avatars and as many public voices, depending on the plan, and 1 team seat.
Can I see it before I buy?
There is no trial, free or paid. You book a demo at meet.genpio.com, watch Genpio run on your own products, and then start on the plan that fits your hours.
The demo costs nothing and answers the question a canned walkthrough cannot: whether this sells to your audience, with your catalogue on screen.
Pricing questions
How much does Genpio cost?
On Premium, Starter is $900 a month for 60 stream hours, Growth is $3,360 for 240 hours, and Scale is $6,500 for 500 hours. Basic sells the same hours for $720, $2,640 and $5,000 a month, with fewer avatars and voices and without analytics or multilingual streams. Above 700 hours a month it is Enterprise, which is priced with sales. Yearly is 12 months at the same monthly price, and on Premium it adds free cloned voices and custom avatars.
Does streaming to several platforms at once cost more?
Yes. Stream hours are counted per platform, so one hour live on TikTok, Shopee and YouTube at the same time uses three stream hours, not one. Running one avatar across many platforms is a reach decision, not a free one.
What is a stream hour?
One hour of your AI avatar being live on one platform. It is the unit every Genpio plan is priced in: each plan includes a set number of stream hours a month.
Does Genpio have a free plan or a free trial?
Neither, and there is no paid trial either. Book a demo at meet.genpio.com, see it run on your own products, then start on the plan that fits your hours. The lowest price is Basic Starter, at $720 a month.
What do I get for paying yearly?
On Premium, free cloned voices and free custom avatars, kept for good rather than rented for the term. Starter brings 3 cloned voices. Growth brings 5 cloned voices and 1 custom avatar. Scale brings 10 cloned voices and 3 custom avatars. The price itself is 12 months at the monthly rate, so the bonus is the whole of the annual offer. A yearly Basic plan has no bonus.
Can I get a custom avatar on a monthly plan?
Not as part of the plan. Custom avatars come with a yearly Premium Growth or Scale plan, which is the clearest difference between the two billing cycles. If you need one on a monthly plan, on Starter or on Basic, talk to sales.
Which countries can buy Genpio?
Genpio sells worldwide and issues tax-compliant invoices in 80+ countries.
How much will I save against a traditional livestream setup?
It depends on what your current setup costs, so there is no honest percentage to quote. What disappears is specific: studio rental, broadcast equipment, the production crew and the hourly host. What replaces them is a published monthly price with no setup fee, no onboarding fee, no per-seat licence and no minimum term beyond the billing cycle you pick. Price your current production against $3,360 a month and the difference is your answer.
Can an AI assistant set this up for me?
Yes. Point ChatGPT, Claude, Codex or any other MCP client at meet.genpio.com/mcp and it can open the account, pick the plan, write the scripts and fill the product library, with you approving the connection in your own browser.
Can I pay in my own currency?
Yes. Prices are published in US dollars and that is the reference price, but you are billed in your own currency. The amount in your currency is shown on the pricing page before you commit, and the invoice is tax-compliant for your country.
Why does Genpio cost more per hour than some AI livestream tools?
Because the hour includes the hardware and the people who run it. Genpio renders every stream on its own GPUs, and Genpio's specialists set those machines up, keep their drivers and software current and fix them when something fails, at no extra charge. All you need is a device with a browser and an internet connection, such as an old laptop or a tablet, and once the session starts you can switch it off (TikTok's LIVE Studio and OBS for Custom RTMP excepted, which have to keep running on a computer). Some tools with a lower hourly rate rent you only the software and run it on your own computer: Syntopia, for example, runs on your own Windows PC, and BocaLive on a Windows PC with a graphics card above a GTX 1060, which you buy, set up and keep running yourself. If you already own a machine like that, a lower hourly rate may still cost you less overall; the comparisons set out what each vendor asks you to bring.
What is the difference between Premium and Basic?
The hours are the same; what comes with them is not. Premium includes unlimited team seats, the whole stock avatar and public voice catalogue, real-time analytics with a report after every session, several languages in one stream, and free cloned voices and custom avatars on a yearly plan. Basic includes 3, 5 or 7 stock avatars and as many public voices depending on the plan, and none of the other three, plus 1 team seat, less storage and a smaller product library (200 MB and 20 products on Growth, against 1,000 MB and 500 on Premium), for a lower price: $2,640 a month for 240 hours against $3,360 on Premium. Enterprise is Premium only.